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Question 1:

Which of the following is a reason that a General Counsel of Litigation might be interested in IBM eDiscovery Management?

A. Excess, unpredictable and rising legal and eDiscovery costs

B. Matter “handshakes” between legal and outsourced attorneys

C. It can cost $3,500 per custodian to review for eDiscovery

D. Artificial intelligence can now completely replace the review of collected documents by attorneys

Correct Answer: A

Question 2:

How does Case Manager uniquely provide the best solution platform that integrates with ECM?

A. Case Manager provides special user interfaces to deal with documents

B. Case Manager is built and based on the industry standard content management API called CMIS.

C. Case Manager uses the IBM Content Navigator framework

D. All of the above.

Correct Answer: C

Question 3:

What is one of the challenges when working with unstructured information?

A. Centralized information is not available for analysis

B. Difficulty analyzing and revealing patterns in data

C. Information governance and security

D. Hardware maintenance

Correct Answer: B

Question 4:

Which is not a “Top of Mind” need for case interested executives?

A. Effectiveness of core LOB applications

B. Providing comprehensive visibility into process metrics, spend and customer satisfaction

C. Increasing IT spending

D. Adhering to regulatory compliance and maintaining proper controls and records

Correct Answer: C

Question 5:

Which IBM bundle comes with Content Navigator?

A. IBM Content Foundation

B. IBM Connections ContentManager

C. IBM Connections Enterprise Content Edition

D. A and C

Correct Answer: D

Question 6:

When talking to a customer to see if Content Manager OnDemand is a good fit, what question should be asked first?

A. Do your Customer Service Reps (CSRs) need workflow to respond to customers?

B. How do CSRs access all information necessary to respond to customer questions?

C. How do CSRs do scanning of documents today?

D. Do your CSRs need CaseManagement?

Correct Answer: B

Question 7:

Which of the following would most likely appeal to the Legal role/staff within an organization?

A. Analytics

B. Archiving

C. Discovery

D. Disposal

Correct Answer: C

Question 8:

When looking for a good candidate for Advanced Document Imaging and Branch Automation Solutions, what organization characteristics should you look for?

A. Large organizations in the paper-intensive industries of banking, insurance, healthcare, government and manufacturing

B. Widely dispersed organizations that have branches or regional offices where documents are generated or received

C. Organizations that process, store and distribute paper documents internally and looking to digitize and streamline costs.

D. All of the above

Correct Answer: D

Question 9:

Which of the following Datacap features help to eliminate expensive, error-prone manual data entry problems associated with document imaging?

A. Keyword search

B. Optical character recognition (OCR) and text analytics

C. Math calculations

D. All of the above

Correct Answer: D

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